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The Meeting Connection Test Does Not Properly Detect the Desktop Application is Installed

Adobe released a stand-alone Adobe Connect application for desktop (Mac/PC) that replaces the old add-in, and is compatible with Adobe Connect 9 and later versions.

At this time, the Meeting Connection Test on the JHU Adobe Connect Server ( will fail step “4. Adobe Connect Add-in Test“. It does not properly detect the Desktop Application is installed. Even if you do install the Desktop Application, this part of the test will continue to fail if you re-run it.

You can ignore this part of the Connection Test if you have installed the Desktop application.

More information about the Adobe Connect Desktop Application.