Troubleshooting Opening, Viewing, or Printing Adobe Acrobat PDF Files

Sometimes the built-in Browser PDF viewer does not display a particular PDF properly.

1) install Adobe Acrobat Reader

Get Adobe Acrobat Reader: http://get.adobe.com/reader/

2) download the PDF first, then view it

You would want to enable Download PDF files instead of automatically opening them in Browser.

Google Chrome Browser

Google Chrome has a built-in PDF viewer.

Windows / Mac OS

Google Chrome has a built-in PDF viewer enabled by default, which opens the file directly in your browser window. To disable the built-in viewer, enter chrome://settings/content in the address bar  and scroll down to ‘PDF Documents’. Toggle ON “Download PDF files instead of automatically opening them in Chrome”. Restart Chrome.

Download PDF files OFF

Download PDF files OFF
Download PDF files ON

Mozilla Firefox Browser

Mozilla Firefox has a built-in PDF viewer.

Windows

Choose ‘Options’ and go to the ‘Applications’ section. Find ‘Portable Document Format (PDF)’ and click on it to select it. Click on the drop-down arrow in the ‘Action’ column and select ‘Use Adobe Acrobat (in Firefox)’ or ‘Use Adobe Acrobat (default)’ or ‘Save File’ (if you want to download it). Restart Firefox.

Detailed Instructions: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Mac OS

Choose ‘Preferences’ and go to the ‘Applications’ section. Find ‘Portable Document Format (PDF)’ and click on it to select it. Click on the drop-down arrow in the “Action” column and select ‘Use Other’ and select ‘Adobe Acrobat’ or ‘Save File’ (if you want to download it). Restart Firefox.

Detailed Instructions : https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Other Solutions

Disable Display PDF in Browser and Fast Web View

Close all browsers. Open Adobe Reader. Choose Edit>Preferences>Internet. In the ‘Web Browser Options’ section, uncheck ‘Display PDF in browser’ and uncheck ‘Allow Fast Web View’. Click ‘OK’ to confirm the change.