Supported Browsers and Operating Systems

This list of supported browsers for Blackboard Learn 9.1 Q2 2019 was compiled from Browser Support and Browser Support for Blackboard Learn 9.1 Q2 2019.

Supported Desktop Browsers

Browser Supported Versions
Chrome2 63+
Edge1, 2 42+
Firefox2 57+
Internet Explorer3 Unsupported
Safari1 12+ (Mac OS only)

1. WebRTC isn’t presently supported on these browsers, so the Create Recording feature will not work on these browsers. Both Microsoft and Apple have expressed they intend to support this standard in the future, in both Edge and Safari, respectively. These browsers can play back recordings created by the feature without issue.

2. Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge don’t support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn’t support these browsers for using embedded media types that require third-party NPAPI plug-ins for viewing.

3. Support for Internet Explorer ended with Blackboard Learn 9.1 Q4 2018. Older releases may still work using this browser. Microsoft ended active development for Internet Explorer in January 2016. Some newer features in Learn may not work, including Attendance and Create Recording. Reported issues isolated to Internet Explorer will not be resolved by Product Support. We recommend using another browser.

Supported Mobile Browsers

Browser Mobile Browser Versions Learn 2016 Theme
Chrome 63+ Compatible*
Edge 38+ Compatible*
Firefox 57+ Compatible*
Safari With iOS 11+ Compatible*

* Modern mobile browsers are generally considered compatible when using the Learn 2016 theme and user-added materials are mobile-compatible. Not all tools and workflows have been optimized for mobile use. Issues reported for tools that aren’t yet optimized for mobile devices may be considered an enhancement request.

Blackboard App and Blackboard Instructor are supported native apps for mobile and tablet devices that interact with Blackboard Learn 9.1 servers. These apps may have their own device requirements.

Accessibility

When using a screen reader, use Firefox® and JAWS® on Windows® and use Safari® and VoiceOver on a Mac®. Visit Accessibility at Blackboard to learn more about Blackboard’s approach to accessible software.