Chrome/Edge 91 and Panopto videos in Blackboard

There was an issue with Panopto and the recent release of Chrome/Edge 91.

6/2/2021, we’ve put in a fix to the login process so you can view Panopto videos.

When you initially come to a Blackboard page that contains embedded Panopto content, you may see a new “Click to sign in and play video” prompt.

Once you click to sign in, you should then be returned to the page with the videos.  You will not need to sign in again for the duration of your browser session.

Note: if you are using Safari (13 or later) :

You still have to TURN OFF the security setting “Website tracking: Prevent cross-site tracking”; see https://support.panopto.com/s/article/How-to-Enable-Third-Party-Cookies-in-Supported-Browsers > 5. Enable Third Party Cookies in Safari

LMS Migration Project

JHU has launched a comprehensive process to select a replacement for Blackboard Learn, the University’s primary learning management system (LMS). Blackboard Learn will no longer be supported by the vendor at the end of 2023. The University needs your help to choose a replacement LMS that will satisfy the most needs for the most users and enhance all modes of learning for now and in the future. (As a note, the School of Public Health’s CoursePlus will continue to be maintained by that division, and it is not affected by this process.)

LMS Selection Process Overview

The Provost’s Office has formed the LMS Steering Committee with representation from division leadership, faculty, and students to guide the selection process. They will review replacement LMSs and make a recommendation to senior leadership based on the needs and feedback of faculty, students, and staff feedback. The committee will use a variety of data collection methods to gather stakeholder input including broad surveys, in-depth interviews, and hands-on testing. Blackboard Learn serves a large and diverse community of teachers and learners at JHU and your feedback is essential to make sure your voice is heard.

This page contains a background, a timeline, and information on how to share your input. We will update this area with information as it becomes available.

Background

Blackboard Learn 9.1 was implemented at JHU in 2010. It is currently used by 10 of 11 divisions, and hosts thousands of courses every semester. When Blackboard was implemented, fully online programs and smartphones were brand new. Our needs have grown significantly in the past 10 years, and the replacement LMS will need to be flexible enough to adapt as our needs grow. The new LMS will give faculty and students the benefit of a cleaner user interface, a stronger mobile platform, and better integration with 3rd party tools. As we seek to distinguish the potential replacements, your input will be essential to align our choice with specific needs of the faculty, students, and staff.

Timeline

LMS Select and Migration Project timeline showing phase 1 (Formation) as completed in Fall 2020 and phase 2 (Evaluation) in progress during the Spring 2021 semester. Upcoming phase 3 (Selection) expected in Summer 2021, phase 4 (Implementation) planned for Fall 2021 and Spring 2022, and phase 5 (Launch) planned for Fall 2022

  • Formation of the LMS Steering Committee to guide the process (Complete)
  • Evaluations of Vendors and Platforms – Spring 2021
  • Vendor Selection – by Summer 2021
  • Pilot of the platform and Implementation – during the 2021-2022 academic school year
  • Launch – by 2022-2023 academic school year

Survey

JHU has launched a comprehensive review process to inform the selection of a replacement for Blackboard Learn, the University’s primary learning management system (LMS). Our version of Blackboard will be phased out by the end of 2023. The University is seeking your input to choose a replacement LMS to most thoroughly satisfy user needs and enhance all modes of learning for now and in the future. (Note: The School of Public Health’s CoursePlus is not affected by this process.)

The faculty and student survey period for assessing current LMS satisfaction ended on March 8, 2021.

Stage 2 LMS Evaluation

The Students, Faculty and Staff evaluation period ended on May 11, 2021.

Blackboard What Is New – 9.1 Q4 2019

Blackboard continues their commitment and investment in the Learn Original Experience (Learn 9.1). The following release highlights were delivered in the Learn 9.1 Q4 2019 release.

Authentication lockout

Too many failed attempts to log in to a user account could be a security risk. In this release, if Blackboard Learn is involved in the authentication process (e.g., Non-JHED Email Accounts), Learn will lock user accounts after 5 failed login attempts.

Open file upload warning for Edge browser users

Due to a known Microsoft Edge issue, some users who access Blackboard Learn through the Microsoft Edge browser have encountered problems attaching and submitting open Microsoft Office files. To help prevent file submission problems, Learn now warns Microsoft Edge users that they should close files before uploading them. The message only displays the first time the user encounters a file upload workflow in a Blackboard Learn session.

Dialog Edge can't attach files correctly when they're open.

Course availability controls in more places

We first introduced a course availability indicator and toggle control for Blackboard Learn Original courses with the 9.1 Q4 2017 release. In 9.1 Q4 2019, the indicator and toggle now appears in additional tools and management pages, including the Discussion Board.

When an instructor, teaching assistant, or other entitled user has the privileges to edit course availability settings, they can select the padlock icon to toggle availability. If availability date settings need adjustment, the padlock icon will take the user to the Settings Management page.

Needs Grading filter selection is remembered

With this release, Blackboard Learn will remember instructors’ preferences for the Show attempts that don’t contribute to user’s grade filter on the Needs Grading page. By default, the checkbox is unselected and student attempts that don’t affect grades won’t show on the Needs Grading list. When an instructor changes the setting, Learn will remember the preference across that user’s sessions and courses.

Needs Grading example filter

Grade Center improvements on desktop for the Learn 2016 Theme

For the Learn 2016 Theme, we’ve decreased the cell padding in the Grade Center for desktop users so that more Grade Center data will display.

grade center with decreased cell padding

Grade Center improvements on mobile for the Learn 2016 Theme

With this release, instructors can more efficiently manage the Grade Center on their mobile devices. We’ve made the behavior, display, and actions of the Grade Center’s mobile card view more consistent with the grid view.

 

Usability improvements for the Learn 2016 Theme

We’ve made several improvements for the Learn 2016 Theme in this release, including:

  • When configured, course color menus also apply to the pop-out course menu
  • Contextual menus now display with dividers between sections

LTI Advantage improvements

If a tool implements the grading and submission state handling in the LTI Assignment and Grades service, instructors can see which students have submitted including in the Needs Grading workflow and whether grading has started. Students will have more accurate due and overdue notifications because their submissions will register with Blackboard Learn even if the submission requires grading before a score is sent to the grade book. An integrated tool must implement these capabilities of the standard in order to users to have the improved experience.

In prior releases, tools have been able to request a list of students in a class, if allowed, to create a better experience for users in the tool—this uses the Names and Roles Provisioning Service. In this release, tools can now also request group definition and group membership data through the extension to this service, the Context Membership Service. Tools can then use the existing group data in Learn to create group activities or list filters as appropriate for the tool without requiring instructors to set up their groups again.

Learning Tools Interoperability (LTI) is a standards specification defined and certified by the IMS Global organization. Blackboard participated in the development of the LTI Advantage specification.

Java 11 JDK and Building Blocks

Blackboard Learn 9.1’s Q4 2019 release uses a new version of Java, Java 11 JDK. Java are the libraries on which the Learn application runs and also the libraries that power Building Blocks, the add-on tools and features you may use in your environment. We’re implementing Java 11 to improve security and performance. Staying on recently updated libraries is crucial to staying ahead of those who may try to compromise your learning environment.

Guest accounts can’t be enrolled in courses

Previously, when an unauthenticated user accessed Blackboard Learn and the “Enable Guest” property was enabled they were associated with the “Guest” account. Instructors were able to enroll this “Guest” account in courses and organizations, circumventing application entitlement handling.

This account is a unique Blackboard System Level account that was never intended to be enrolled. Allowing this account to be enrolled meant possible data exposure to unauthenticated users as multiple un-authenticated users could be associated with the account.

Therefore, in this release we removed the ability for the “Guest” account to be enrolled in courses stopping potential data exposure concerns between unauthenticated users. Existing “Guest” account enrollments will remain and be visible to instructors and administrators so they can clean up these existing enrollments through the user interface.

 

Miscellaneous updates

  • Course Copy performance has been improved. The time to create copies, exports, and archives are all improved.
  • Course Copy handling for links has been improved. Previously, if link URLs were manually copied from the details page for a resource in the Content Collection and added to the Content Editor, these links would break on course copy. The Course Copy procedure now attempts to identify common scenarios of bypassing the linking process with a URL cut-and-paste to allow access for users in the new course.
  • The 360 view for a resource in the Content Collection has been improved to more accurately display the various ways the resource can be used.
  • Empty searches in Content Collection are now restricted to prevent accidental long-running searches that have negative performance impact.
  • Numerous libraries have been updated to improve security and performance, including a number of Spring libraries.
  • Pearson MyLab and Mastering are now supported in Partner Cloud (Content Market).
  • Accessibility improvements

Adding LinkedIn Learning Content to Blackboard

There are two ways to add LinkedIn Learning content to a course in Blackboard. You can either add a web link or search in the content market.

There are a few differences between these two methods:

  • Adding a web link allows you to add Points Possible and a Due Date to the content item. This adds a column to the Grade Center, allowing instructors to track whether students completed the item.
  • Searching for courses in the content market is simpler to set up. Adding a web link requires you to construct the SSO URL.
  • Searching for courses in the content market automatically populates the content item with the course title and description from LinkedIn Learning.
  • Overall, seraching the content market is the easier method to use, but it lacks the ability to track scores in the Grade Center.

First, construct the SSO URL. This is done by taking the link to a course, e.g. https://www.linkedin.com/learning/onenote-2016-essential-training, and adding it to the end of https://www.linkedin.com/checkpoint/enterprise/login/2106537?application=learning&redirect=
In this example, the full SSO URL would be https://www.linkedin.com/checkpoint/enterprise/login/2106537?application=learning&redirect=https://www.linkedin.com/learning/onenote-2016-essential-training

Next, add the web link to a course in Blackboard:

  1. Go to a content area within a course
  2. Build Content > Web Link
    In a content area within a Blackboard course, select Build Content, then Web Link
  3. Set the URL to the SSO URL that you constructed, and check the Tool Provider checkbox. Optionally, enable evaluation to allow grading.
    Check the box for This link is to a Tool Provider
  4. Click Submit
    LinkedIn Learning web link content item

Searching in the Content Market

In order to search for LinkedIn Learning courses, the content market must first be enabled in the course.

  1. Go to the Course Menu > Customization > Tool Availability
    In the course menu, under Customization, select Tool Availability
  2. Enable Content Market and Content Market Tools
    Enable Content Market and Content Market Tools
  3. Click Submit

To add a link to a LinkedIn Learning course in Blackboard:

  1. Go to a content area within a course, and select Partner Content > Content Market
    In a course content area, select Partner Content, then select Content Market
  2. Click Browse all content providers
    Click on Browse all content providers
  3. Select LinkedIn Learning
    Select LinkedIn Learning
  4. Search for a course, select one or more, click Submit
    Search for a course and select one or more
  5. Click Submit
    LinkedIn Learning content item from the content market

Blackboard Ally

Introducing Ally Alternative Formats

To support our commitment to a more inclusive campus, we’re introducing a new feature called Ally into your Blackboard courses. As more of our courses are being facilitated online due to COVID-19, the importance of accessible online content has become imperative. Johns Hopkins University is making Ally available across most of our FA20 courses at the end of September to support students in engaging with digital content as well as to support faculty in providing accessible content.

Ally will provide support to your students by allowing them to download your course files in different formats, like a MP3 or mobile-friendly version. Next to your course files, students will find an icon for a dropdown menu. They can then simply select the dropdown icon and then select “Alternative Formats”:

From there students will see a menu of options from which to choose. Download speed will depend on the size file.

Depending on the type of document, students may find some or all of the options below available:

  • An OCRed PDF which is used to improve the text of scanned documents
  • A Tagged PDF with improved navigation, especially for students using a screen reader
  • An HTML version that will allow students to adjust text for your mobile devices
  • An ePub version for use an eReader or tablet
  • An audio version for listening to an MP3 on a computer or mobile device
  • BeeLine Reader, which makes reading easier and faster by using color gradients
  • A translated version that translates content into over 50 different languages

 

Learn more about Alternative Formats, their benefits to students, and how to access them at Alternative Formats for Students.

We hope you will encourage your students to take advantage of the Alternative Formats being made available in their Fall 2020 courses to support their learning.  If you have questions, you can contact us at blackboard@jhu.edu.

Frequently Asked Questions:

As we encounter questions, we will start gathering the answers in an FAQ section.   

Why do some Alternative Formats give me “We’re sorry. We were unable to generate the alternative format.”

There are currently some limitations to the conversion:

  • Some PDF files are not able to be processed correctly
  • Audio formats fail, if the original document contains more than 100,000 characters.

 

What content is checked by Ally?

Currently, Ally checks files in these formats:

  • PDF files
  • Microsoft® Word files
  • Microsoft® PowerPoint® files
  • OpenOffice/LibreOffice files
  • Uploaded HTML files
  • Image files (JPG, JPEG, GIF, PNG, BPM, TIFF)
  • WYSIWYG/VTBE content
  • YouTubeTM videos embedded in WYSIWYG/VTBE content

In Blackboard, Ally also checks these content types created through the system content WYSIWYG editor:

  • Blackboard Learn
    • Content Folder (application/x-folder)
    • Content Item (application/x-item)
    • Learning Module (application/x-learning-module)
    • Lesson Plan (application/x-lesson)
    • A link to a Forum (application/x-link-discussion-topic)
    • Web Link (application/x-link-web)
    • Embedded LTI application (application/x-lti-launch)
    • All other WYSIWYG content types including Blank page and Module page (application/x-page)

For an up-to-date list, see https://help.blackboard.com/Ally/Ally_for_LMS/Administrator/Institution_Report/Accessibility_Checklist

What about E-reserves?

Ally currently won’t be able to get to electronic reserves (e.g., Ares) content. In the future, Ally as a Service could be used to access repositories outside the LMS.

Can the Ally options be turned off by item?

Yes. An instructor can turn off alternative formats for individual content items, if you want. You can enable it again later.

 

Bb Annotate- New Tool for Inline Grading

Bb Annotate, Blackboard’s new inline assignment grading tool is now available. Created in partnership with institutions around the globe, Bb Annotate will replace the existing inline grading tool found in your courses today. This new tool will offer a more robust feature set for you to provide customizable feedback to your students, including a sidebar summary view, freehand drawing tools, various color selections, and more.

To prepare for the arrival of Bb Annotate:

1. Watch a video about Bb Annotate:

2. Download your Quick Start Guide:

3. Visit the Help documentation site:

Questions

1. What will happen to my previous annotations?

All pre-existing annotations created through New Box View (Blackboard’s prior inline grading integration) will be migrated and visible in Bb Annotate. When a user accesses an annotated file during the migration, it will take a little bit longer to load but will be displayed in the new Bb Annotate viewer. If a user is actively annotating a file using New Box View during the migration, the file will not migrate to Bb Annotate until the user has completed that session. Upon loading the submission file again, it will display in the Bb Annotate viewer. User will be able to delete annotations as well as add new comments to any existing comment created using New Box View.

 

2. Will Bb Annotate work with Pen-enabled devices?

Yes, Bb Annotate provides a much improved experience to users on mobile devices. Touch / stylus (e.g. Apple Pencil) usage is much more responsive so you have more granular/higher fidelity of detail when compared to New Box View.

 

3. What file types are supported in Bb Annotate?

You can view and annotate these document types in the browser:

  • Microsoft® Word (DOC, DOCX)
  • Microsoft® PowerPoint®(PPT, PPTX)
  • Microsoft® Excel®(XLS, XLSX)
  • OpenOffice® Documents (ODS, ODT, ODP)
  • Digital Images (JPEG, JPG, PNG, TIF, TIFF, TGA, BMP, HEIC)
  • Source code (Java, PY, C, CPP, etc)
  • Medical Images (DICOM, DICM, DCM)
  • PDF
  • PSD
  • RTF
  • TXT
  • WPD

Note: Office Suite Macros, such as Visual Basic, aren’t supported.

 

Known Issues:

  • Bb Annotate does not render annotated PDFs — we’ve submitted issue to Blackboard

Troubleshooting Opening, Viewing, or Printing Adobe Acrobat PDF Files

Sometimes the built-in Browser PDF viewer does not display a particular PDF properly.

1) install Adobe Acrobat Reader

Get Adobe Acrobat Reader: http://get.adobe.com/reader/

2) download the PDF first, then view it

You would want to enable Download PDF files instead of automatically opening them in Browser.

Google Chrome Browser

Google Chrome has a built-in PDF viewer.

Windows / Mac OS

Google Chrome has a built-in PDF viewer enabled by default, which opens the file directly in your browser window. To disable the built-in viewer, enter chrome://settings/content in the address bar  and scroll down to ‘PDF Documents’. Toggle ON “Download PDF files instead of automatically opening them in Chrome”. Restart Chrome.

Download PDF files OFF

Download PDF files OFF.
Download PDF files ON

Download PDF files ON.

Mozilla Firefox Browser

Mozilla Firefox has a built-in PDF viewer.

Windows

Choose ‘Options’ and go to the ‘Applications’ section. Find ‘Portable Document Format (PDF)’ and click on it to select it. Click on the drop-down arrow in the ‘Action’ column and select ‘Use Adobe Acrobat (in Firefox)’ or ‘Use Adobe Acrobat (default)’ or ‘Save File’ (if you want to download it). Restart Firefox.

Detailed Instructions: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Mac OS

Choose ‘Preferences’ and go to the ‘Applications’ section. Find ‘Portable Document Format (PDF)’ and click on it to select it. Click on the drop-down arrow in the “Action” column and select ‘Use Other’ and select ‘Adobe Acrobat’ or ‘Save File’ (if you want to download it). Restart Firefox.

Detailed Instructions : https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Other Solutions

Disable Display PDF in Browser and Fast Web View

Close all browsers. Open Adobe Reader. Choose Edit>Preferences>Internet. In the ‘Web Browser Options’ section, uncheck ‘Display PDF in browser’ and uncheck ‘Allow Fast Web View’. Click ‘OK’ to confirm the change.

Blackboard What Is New – 9.1 Q2 2019

Blackboard continues their commitment and investment in the Learn Original Experience (Learn 9.1). The following release highlights were delivered in the Learn 9.1 Q4 2018 and Q2 2019 releases.

Enhancements through Platform Features

  • Delegated Grading: Grant reconcile privileges (Q4 2018)
  • Grade assignments with the mobile app  (Q4 2018)
  • NewBoxView is default service for inline grading & Download annotated PDF (Q4 2018)
  • New Originality Report available for SafeAssign integration (Q2 2019)
  • Calendar items and due date notifications for additional content types (Q2 2019)

Standards and Interoperability

As a leader in openness, Blackboard continues to invest in expanding support for standards and interoperability within Learn to give institutions increasing options for expanding and defining their unique EdTech platforms.

  • Learning Tools Interoperability (LTI) placement improvements (Q4 2018)
  • Integrate tools using LTI Advantage (Q2 2019)Blackboard Learn is the first major LMS to be LTI Advantage certified and make LTI Advantage available in Production. LTI Advantage is the latest in interoperability standards for integrating tools into a learning environment. The capabilities of LTI Advantage are broader and allow for deeper and more secure integrations than with the previous versions of LTI.
  • Support for IMS Global’s Questions and Test Interoperability (QTI) specification (Q2 2019)Instructors and instructional designers use various technologies to develop assessments and need to be able to move assessment items such as questions from one system to another easily. To ensure compatibility and easy re-use, IMS Global developed the Question and Test Interoperability (QTI) standard so questions can be shared between learning management and assessment systems. In this release, instructors and course builders can add QTI packages to Blackboard Learn courses.

Quality and Maintenance

Blackboard continues to make changes to technologies and processes to further improve quality. This includes improvements to security frameworks and processes to achieve various security certifications, performance improvements, changes to address compliance with ever-evolving global regulations, and updating technologies and libraries used within the application.

Future

  • SCORM patch for upcoming Google Chrome version 80 changes  (early 2020)
  • Preliminary changes for Inline Assignment Grading to automatically display submitted Audio and Video files when the New Box View replacement (Re:Mark) is released (mid-to-late 2020).

Start of Term Tips for Students

How to login to Blackboard:

1. Go to https://blackboard.jhu.edu/

2. Click the Login using JHU Enterprise Authentication link

3. Enter your JHED ID (JHEDID@jh.edu) and Password

You should now be in the ‘My Institution’ page. Your courses will be listed in the ‘My Courses Plus’ module.

Need help finding your JHED ID?

Go to: https://my.jh.edu to locate your JHED ID, set/reset your password, etc.

Don’t see your course on Blackboard?

Use the ‘Check Support’ link in the ‘My Courses Plus’ module. You can check for typical issues that affect course access for the current term. If you have just enrolled in the course in SIS, it can take up to 24 hours before you will see the course in Blackboard.

Note that some courses require that you first complete an orientation in Blackboard. After you have completed orientation, it can take up to 24 hours for your courses to show up in Blackboard.

Browsers:

If you experience problems using Blackboard, it may be because you are using an unsupported browser or you do not have the most recent version of your browser. A common fix is to clear your browser’s cache and cookies for all time. You may be aware that Mozilla Firefox and Google Chrome, two of the most popular browsers, are on a ‘rapid release’ schedule, releasing updated versions of their browsers as often as every six weeks. This makes it difficult for programs such as Blackboard to keep up with all of the latest updates. For a complete list of currently supported browsers in Blackboard, please see the ‘Supported Browsers and Operating Systems‘ page.

  • Internet Explorer 11 (IE11): IE11 will no longer be supported by JHU. Microsoft ended active development for Internet Explorer in January 2016. Over time, we have found more features of Learn no longer work properly with IE11 and Blackboard will not resolve issues specific to IE11. We recommend an alternate browser, e.g. Chrome, Edge, Firefox.

Need more help with Blackboard?

Blackboard support is provided by specific teams within each JHU school, please visit the contact info page to find your school’s support team contact information.

Blackboard What is New – 9.1 Q2 2018 Cumulative Update 10

We upgraded to Blackboard Learn™ 9.1 Q2 2018 CU10 on 06/07/2019.

Release Highlights

Blackboard Learn Cumulative Updates are focused specifically on changes where a tool or feature is not functioning as designed (software bugs), for performance, or to harden security. New functionality is not introduced as part of a Cumulative Update. There is an intent to minimize change to user interfaces as part of these Cumulative Updates so there is not an impact to end user support or documentation. Exceptions are occasionally made—for security hardening and performance in particular.

Deprecated Items

  • MSIE 11 will no longer be supported by JHU. Microsoft ended active development for Internet Explorer in January 2016. Over time, we have found more features of Learn no longer work properly with IE11 and Blackboard will not resolve issues specific to IE11. We recommend an alternate browser, e.g. Chrome, Edge, Firefox.