Upcoming User Training Webinars
We currently do not have a selected date for the next vendor-hosted training, please check back periodically for updates.
Previous Training:
In case you missed it, or would like to review it, here’s the recording of our most recent training webinar (passcode: Z&r#@?5!).
Still need help?
If you require technical assistance, you can reach Zoom at 888-799-9666 (option 2) for their 24/7 support. If the matter is less urgent, please fill out a Support Request. For other support needs, please visit Faculty and Staff Zoom Support by School/Division for the appropriate Johns Hopkins Zoom Support Team. Zoom’s “Support Hours” are 24 x 7, including public holidays, where agents or technical engineers are available for email or live support. For information on incidents and outages, please see the Zoom Service Status page.
- Test your Audio and Video
- Have the content you intend to share prepared ahead of time
- Close applications that have pop ups
- Mute your microphone if others are presenting/speaking
- Use Gallery View for group/team meetings
- Share your screen
- Share specific applications to control displayed content
- Use “New Share” to seamlessly transition between shared applications
- Use the Annotation feature to grab and direct attention
- Position your webcam at eye level or higher – experiment for best angles
- Use the gestures and mannerisms that you would typically use in person
- Make eye contact – try to look at your webcam as often as possible