Zoom Help

Getting Started for Faculty/Staff

Zoom Support by School/Division

Sign Up for a Zoom Account

Manage Zoom Account and Add-ons

Getting Started with Zoom

Frequently Asked Questions

HIPAA Compliance

Using Zoom

Desktop Client

Add-in for Microsoft Outlook

Web Client

Mobile Application

Feature and Support Guides

Securing your Zoom Meetings

Live Transcription

Webinar Feature

Large Meeting Feature

Training

Zoom for Students

Still need help?

If you require technical assistance, all JH Zoom account holders have access to Zoom’s 24×7 Help Center, including their Chat Bot.
Licensed users can fill out a Web Ticket describing the question or issue in detail for a Zoom technical expert.
For other support needs, please visit Faculty and Staff Zoom Support by School/Division for the appropriate Johns Hopkins Zoom Support Team.
For information on incidents and outages, please see the Zoom Service Status page.