Zoom Help Getting Started for Faculty/Staff Zoom Support by School/Division Sign Up for a Zoom Account Manage Zoom Account and Add-ons Getting Started with Zoom Frequently Asked Questions HIPAA Compliance Using Zoom Desktop Client Add-in for Microsoft Outlook Web Client Mobile Application Feature and Support Guides Securing your Zoom Meetings Live Transcription Webinar Feature Large Meeting Feature Training Zoom for Students Still need help? If you require technical assistance, all JH Zoom account holders have access to Zoom’s 24×7 Help Center, including their Chat Bot. Licensed users can fill out a Web Ticket describing the question or issue in detail for a Zoom technical expert. For other support needs, please visit Faculty and Staff Zoom Support by School/Division for the appropriate Johns Hopkins Zoom Support Team. For information on incidents and outages, please see the Zoom Service Status page.