User Types and Permissions

Upon initial login to the enterprise license of Qualtrics (jh.qualtrics.com), all users will automatically be provisioned a JH – Limited user type. Additional user types with their available features and limitations are listed below:

User Type Access to Limitations/No Access to Volume
JH – Limited
  • Core XM
  • Create surveys
  • View results/data collected
  • Built-in Qualtrics themes
  • Collaborate on projects outside of enterprise
  • SSO
  • API
  • Stats iQ
  • Johns Hopkins Branded Themes
  • Qualtrics Library
  • Offline Mobile App
  • XM Directory
  • Third Party Integrations (such as Salesforce, Tableau, etc.)
  • Account Level: 10 surveys, 5 active surveys, 200 responses
  • Survey Level: 50 responses and 20 questions per surveys
JH – Licensed Same access as JH – Limited, in addition to the following:

  • API
  • Stats iQ
  • Johns Hopkins-branded Themes
  • Qualtrics Library
  • Offline Mobile App
  • XM Directory
  • Third Party Integrations (such as Salesforce, Tableau, etc.)
  • SMS Distributions
  • WhatsApp Integration
  • Account Level: Unlimited surveys, active surveys, and responses
  • Survey Level: 10,000 responses per survey
JH – Student Same access as JH – Licensed, but only available for currently matriculated students. Same restrictions as JH – Licensed.
  • Account Level: Unlimited surveys, 10 active surveys, and unlimited responses
  • Survey Level: 1,000 responses per survey

Upgrading your Account

  • If you would like to upgrade your Qualtrics account to the Licensed version (JH – Licensed), please submit an upgrade request using the following form: Licensed Qualtrics Account Request.
  • Should you need additional responses beyond the 10,000 response limit per survey, please contact the JH Qualtrics team by submitting a Support Request.