Category: Zoom Announcements

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

• Passcode Setting Update
• Managing Your Meeting Space
• Host Spotlight & Pro Tips with Madeline Satin
• Zoom Stats from Q2

Please enjoy this issue, and let us know any thoughts and feedback you may have to [email protected].

Status: Resolved – As of 07/20/2020, Zoom resolved this issue over the past weekend.

Beginning 07/06/2020, some users are experiencing a “meeting ID is not valid” error when starting a Zoom meeting by clicking the Start button next to their meeting on their meetings page (https://jh.zoom.us/meeting) in a web browser.

This issue is only affecting users in our JHM account who sign in at https://jh.zoom.us/. (You can check the name of your account on the Account Profile page.)

If you get this error, please try one of these workarounds:

• Sign out of Zoom in the browser, then sign back in at https://jhjhm.zoom.us/. Then, clicking the Start button next to a meeting should work.
• Start your meeting directly from the Zoom desktop client.
• Start your meeting by clicking the meeting link in your Outlook calendar invite.
• Launch your meeting in a browser instead of in the Zoom desktop client. You may want to show a “Join from your browser” link for your meetings.

If you are still having issues after trying these workarounds, please contact [email protected].

We are proud to introduce the 1st edition of the Johns Hopkins Zoom Quarterly Newsletter, intended to keep our community informed on recent and relevant information about Zoom.

In this Issue:

• Zoom 5.0 – did you make the switch?
• Tips to Host from Home
• Host Spotlight & Pro Tips with Nicole Pennington
• Zoom Stats from Q1 & COVID-19

Please enjoy our inaugural issue, and let us know any thoughts and feedback you may have to [email protected].

– Effective November 23, 2019:
All newly scheduled Zoom meetings, instant Zoom meetings, and Personal Meeting ID (PMI) meetings (where join before host is enabled) will require a passcode by default.

• How will this affect users joining my meetings? This change will not affect users who join by clicking the meeting link or through the desktop calendar integration. Users who join by manually entering the meeting ID will need to enter the passcode manually as well.
• Where can I find the meeting passcode? For scheduled meetings, the meeting passcode will be located within the invitation. For instant meetings, the passcode will be displayed in the Zoom Client or on the Zoom Room’s Controller. The passcode is also included in the meeting join URL.
• Can I disable these settings? You can disable these settings for your meetings by going to the Meeting tab under Settings.

  

For more information, please see https://support.zoom.us/hc/en-us/articles/360033559832-Managing-Zoom-Meetings-passcodes.