JH Zoom Quarterly, September 2021

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

  • New & Improved Meeting Features
  • Alternative Hosting & Delegated Scheduling Across Accounts
  • Webinar 500 to Webinar 1000 Change
  • Host Spotlight & Pro Tips with Celine Greene
  • Zoom Stats from Q2, 2021

Please enjoy this issue, and let us know any thoughts and feedback you may have to zoom@jhu.edu.

New Feature: Alternative Hosting and Designated Scheduling across the Enterprise

Effective July 16, 2021:

We are excited to announce that alternative hosting and designated scheduling are now supported for all Licensed users within the JH Zoom Enterprise. Users can now assign other members to serve as alternative host(s) and/or designated scheduler(s), regardless of what subaccount/instance of Zoom their account resides in. Additional details for each of these features are outlined on Zoom’s related support articles below:

When assigning alternative host(s) or designated scheduler(s) within your account, it is imperative to use the correct email address of the assignee. Below, you will find the typical email format associated with each account type when searching for users.

Account Type Email Format
Faculty and Staff JHEDID@jh.edu
Student JHEDID@johnshopkins.edu

If you are having trouble locating the account, we recommend the following:

  • Search using first and last name
  • Search using JHED ID with the at symbol appended at the end (e.g. ‘JHEDID@’)
  • Ensure that the user you are attempting to assign is Licensed (Basic/free users cannot serve as alternative host(s) or designated scheduler(s))
  • Please Note: Internet Explorer is not a supported browser and may be unable to locate the user in the search results. Use either Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari when searching

For more details and information on how to utilize these features, please visit Faculty and Staff Zoom Support by School/Division for the appropriate divisional support contact. For any additional questions, please contact zoom@jhu.edu.

JH Zoom Quarterly, June 2021

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

  • New & Improved Meeting Features
  • Preventing Zoombombings & Preferred Settings
  • New Client Version Available
  • Host Spotlight & Pro Tips with Yair Amir
  • Zoom Stats from Q1, 2021

Please enjoy this issue, and let us know any thoughts and feedback you may have to zoom@jhu.edu.

JH Zoom Quarterly, March 2021

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

  • New Features Available for the JHM Instance
  • Live Transcription
  • Host Spotlight & Pro Tips with Trish McGinty
  • Zoom Stats from Q4

Please enjoy this issue, and let us know any thoughts and feedback you may have to zoom@jhu.edu.

New Setting: Cloud Recording & Reporting Now Available for JHM (HIPAA-Compliant) Users

Effective February 22, 2021:
We are excited to announce that we have signed a revised BAA with Zoom to lift restrictions on Cloud Recording and Reporting in the JHM (HIPAA-compliant) instance of Zoom in the JH enterprise. This impacts the following features:

  • Cloud Recording – Users now have the ability to record to the Zoom Cloud, which includes automatic, post-recording transcription.
    Please Note:

    • Recording of clinical care, including telemedicine care, is prohibited without with the written consent of the patient.
    • Automatic Live Transcription is not a suitable replacement for medical transcription services. Please contact JHM Language Services for more information on real-time transcription service for medical discussions.
    • Cloud Recordings are automatically deleted after 180 days. You will need to download them locally before they are automatically deleted if you wish to retain a copy. Zoom will send you a reminder email before the deletion occurs.
  • In-Meeting Chat – Allows copy/paste from chat messages and [if configured by the host] saving of the meeting chat.
  • Automatic Live Transcription / Closed Captioning – This feature is now available for use during live Zoom sessions. Copies of the transcript(s) are also included with both Cloud and Local recordings. If you are recording to the Zoom Cloud, a transcript will automatically be provided within the recording. If your session requires live captioning/transcription or you are recording locally, please refer to our guide on Live Transcription and review the HIPAA Guidelines.
  • ReportingZoom reports will now include identifiable participant information.

For more information, please see our HIPAA FAQ.

JH Zoom Quarterly, November 2020

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

  • Single Sign on Authentication
  • Managing Your Meeting Space
  • Host Spotlight & Pro Tips with Zane Baker
  • Zoom Stats from Q3

Please enjoy this issue, and let us know any thoughts and feedback you may have to zoom@jhu.edu.

New Setting: Passcode or Waiting Room Required for Zoom Meetings

Effective September 27, 2020:
In efforts to heighten security, Zoom will require that all users have either a Passcode OR Waiting Room enabled for their meetings starting September 27, 2020. These security measures will provide hosts more control over meeting security options while keeping the join experience as friction-less as possible.

  • For meetings that do not have either a Passcode or Waiting Room enabled by September 27th, Zoom will automatically enable the Waiting Room for you.
  • You can customize the Waiting Room experience with an approved list of domains that can bypass the Waiting Room and join the session directly.
  • The meeting host is required to admit participants from the Waiting Room into the meeting for them to join.
  • Zoom has renamed “Passwords” to “Passcodes” to better align with their role in allowing participants to join a meeting.

At this time, no action is required. Any scheduled meetings without a passcode will automatically have the Waiting Room enabled.

For more details, including a comprehensive FAQ document, please visit Zoom’s support page. If you have additional questions, please reach out to zoom@jhu.edu.

New Setting: Recording Disclaimer Enabled

Effective August 29, 2020:
To comply with Maryland’s law requiring all parties to consent before being recorded, all Zoom meetings and webinars will now have Zoom’s Recording Disclaimer enabled by default. With this feature, attendees will receive a notification when a recording starts or if they join a session that is already being recorded. The participant can then consent to stay in the session and be recorded or choose to leave the session altogether (disclaimer pictured below).

Recording Disclaimer

Tips to Maintain your Privacy during a Recorded Session

Actively engaging in Zoom sessions is important. Participants may have concerns, however, of a Zoom session recording capturing their participation. Meeting hosts or instructors are taking steps to minimize this. In addition to the consent, participants can also use the following steps and features to take control of what is shared when a session is being recorded.

  • Change your participant name displayed in Zoom (e.g. only use your first name, replace your name)
  • Disable your video
  • Mute your audio
  • Do not communicate via the chat feature
  • Do not upload an identifiable profile photo

Please refer to Zoom’s Attendee Controls for more information on how to use these features.

JH Zoom Quarterly, August 2020

You can now peruse the newest edition of the Johns Hopkins Zoom Quarterly Newsletter.

Johns Hopkins Zoom Quarterly Newsletter is intended to keep our community informed on recent and relevant information about Zoom. In this Issue:

  • Passcode Setting Update
  • Managing Your Meeting Space
  • Host Spotlight & Pro Tips with Madeline Satin
  • Zoom Stats from Q2

Please enjoy this issue, and let us know any thoughts and feedback you may have to zoom@jhu.edu.

Invalid Meeting ID when Starting Meeting from Web

Status: Resolved – As of 07/20/2020, Zoom resolved this issue over the past weekend.

Beginning 07/06/2020, some users are experiencing a “meeting ID is not valid” error when starting a Zoom meeting by clicking the Start button next to their meeting on their meetings page (https://jh.zoom.us/meeting) in a web browser.

This meeting ID is not valid. Please check and try again.

This issue is only affecting users in our JHM account who sign in at https://jh.zoom.us/. (You can check the name of your account on the Account Profile page.)

If you get this error, please try one of these workarounds:

If you are still having issues after trying these workarounds, please contact zoom@jhu.edu.