Getting Started for Faculty/Staff
Feature and Support Guides
Still need help?
- If you require technical assistance, all JH Zoom account holders have access to Zoom’s 24×7 Help Center, including their Chat Bot.
- Licensed users can fill out a Web Ticket describing the question or issue in detail for a Zoom technical expert.
- For other support needs, please visit Faculty and Staff Zoom Support by School/Division for the appropriate Johns Hopkins Zoom Support Team.
- For information on incidents and outages, please see the Zoom Service Status page.