Zoom for Students

Still need help?

  • If you require technical assistance, all JH Zoom account holders have access to Zoom’s 24×7 Help Center, including their Chat Bot.
  • Licensed users can fill out a Web Ticket describing the question or issue in detail for a Zoom technical expert.
  • For information on incidents and outages, please see the Zoom Service Status page.
  • For any other questions or concerns, please contact zoom@jhu.edu.